HSA History
"...to conduct and supervise enterprises for the benefit of students of Harvard University who are in need of financial assistance to defray the expenses of their education; to provide opportunities for such students to be gainfully employed; to study, cultivate, promote, and encourage new business ventures to afford additional employment opportunities for such students; to provide experience for its members." - Charter for HSA - December 13, 1957
HSA was founded in 1957 on the ideal of financing education through student employment. With Harvard's tuition on the rise, members of the Financial Aid Office were concerned that the increased cost of higher education would adversely affect the social and economic make-up of those applying to Harvard. At the same time, some ambitious students were running small-scale businesses out of their dorm rooms. By using Harvard's facilities to operate their businesses, these entrepreneurs jeopardized the university's real estate tax exemption. John Munro '35, Dean of Financial Aid, assigned Dustin M. Burke '52, Director of Student Employment, to investigate student businesses as a possible source of financial aid and to begin developing the idea that would become Harvard Student Agencies.
Later that spring, a meeting with student managers revealed considerable interest in the idea of a corporation, and more concrete plans began to emerge. With an initial capital investment of $7,000 and the acquisition of the rights to provide the weekly linen service traditionally offered by the university, HSA was equipped to carry its corporate overhead. The remaining pieces quickly fell into place. In August 1957, the papers authorizing a new company were filed. On September 10, the new corporation's first meeting was held. On December 13, 1957, the charter was signed recognizing the six original incorporators: John Munro, Dustin Burke, Greg Stone, John Giannetti, Theordore Elliot, and Harold Rosenwald.
Since 1957, HSA has experienced astronomical growth. Today, HSA employs more 500 students, Let's Go publishes 49 titles, and The Harvard Shop sends products around the world. While the emphasis for the management team has shifted from an entrepreneurial experience to a more managerial one, new HSA programs are continually conceived and implemented to help foster the innovative and creative spirit so many Harvard students possess. HSA has remained dedicated to financing education through student employment while, at the same time, ensuring the quality of the jobs offered at HSA.
Each of our eight agencies is run by a team of student managers who are responsible for the budgeting, sales, and everyday operation of their agencies. Our permanent staff gives advice and assistance in managing the corporation.
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Planting a Seed
1957 - Several Harvard students began running small-scale businesses out of their dormitories providing students with a variety of items including beer mugs, class rings, and personalized stationary.
Planting a SeedJanuary 1, 1957
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An Emerging Corporation
John Monro ‘35, Dean of Financial Aid, assigned Dustin M. Burke ‘52, Director of Student Employment to investigate the possibility of student businesses as a possible source of financial aid. Upon meeting with the student manager’s previously mentioned, considerable amount of interest was expressed for the establishment of a corporation.
In the late weeks of spring, meetings between Gregory Stone, “the baron of porcelain steins,” attorney Harold Rosenwald ‘27,LL.B ‘30, and friend Dustin Burke solidified plans for the emergence of such a corporation.An Emerging CorporationMarch 22, 1958 -
Working to Expand
The corporation gained rights to offer Harvard students the weekly linen service which had been traditionally provided by the University. {Offers for weekly clean sheets, towels, and pillow cases were sent out to incoming freshmen through a summer mailer. Of the incoming class, 90% accepted the offer thereby providing the necessary capital for the inception of the corporation.}
Working to ExpandJune 1, 1958 -
Linen Agency Arrives
August of 1958, necessary paperwork was filed for authorization of the creation of a new company, the financial backbone of HSA, The Linen Agency.This was followed by the meeting of incorporation on September 10.
Linen Agency ArrivesAugust 1, 1958 -
HSA Charter
On December 13, the HSA charter was signed by the seven original incorporators: John Monro, Dustin Burke, Greg Stone, John Giannetti, Richard Dale, Theodore Elliott, and Harold Rosenwald.
The first Board of Directors meeting was held shortly thereafter. Based on a tripartite structure it consisted of five students, five alumni, and five University officials.HSA CharterDecember 13, 1958 -
Offices are open
Greg Stone became the first HSA President and the first offices for Harvard Student Agencies were opened on the third floor of 120 Mount Auburn Street. At the end of the fiscal year, the offices of Harvard Student Agencies were moved to 4 Holyoke Street.
Offices are openDecember 13, 1958 -
Concession Stands
HSA gained the concession rights to Harvard football games. Students of HSA now offered hot dogs, drinks, programs, and other food and novelty goodies to Crimson fans during the Saturday home games.
Concession StandsDecember 22, 1958
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Europe-by-Air
The University requested that HSA supervise the operations of several students in the College and Business School who were running charter flight service to Europe. In 1959 HSA took over the Cambridge franchise for YTC Universal and formed the Europe-by-Air Agency. It then recruited Oliver Koppel, son of the president of YTC and one of the original charter flight entrepreneurs to manage the agency.
Europe-by-AirMay 22, 1959 -
Europe-by-Car
Europe-by-Air then spawned the creation of Europe-by Car. While the former offered round trip summer flights to Europe and seven- week grand tours of Europe, the latter allowed travelers to purchase a car in Europe drive it about, and then have it shipped back to the States for resale at prices comparable to the original purchase price.
Europe-by-CarJune 1, 1959 -
Student Calendar
This fiscal year also saw the debut of the Student Calendar, a “weekly schedule of events and information, void of editorial content, delivered free to all student rooms and administrative offices in the University.”
Student CalendarAugust 1, 1959 -
Three New Developments
Three other agencies emerged through August 31, 1959 including:
1. The Union News Stand which offered snacks, drinks, cigarettes, and other goods to chose from for students in the Freshman Union
2. The House Painting Agency which focused on skilled summer labor.
3. The Sampler, a booklet of money-saving coupons from merchants in Harvard Square and Boston, sold to frugal students.
Three New DevelopmentsAugust 31, 1959
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Ice Cream Venture
HSA invested in the purchase of five Ollie Orbit Soft Ice Cream trucks to create summer employment. (The difficulty of maintenance and bad weather plagued the operation forcing HSA to liquidate the ice cream venture in the fall of 1961.
Ice Cream VentureMay 1, 1960 -
The European Guide
Oliver Koppell compiled The 1960 European Guide which would be offered as a bonus for charter flight passengers to Europe.
The European GuideJune 1, 1960
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The Import Agency
Europe-by -Air went on to influence the inception of the Import Agency in 1961 which offered students the opportunity to purchase foreign goods at a reduced price.
The Import AgencySeptember 1, 1961 -
Let's Go
As a result of the efforts of Henry G. Koppell, John Marlin, and Oliver Koppell, the 1960 European Guide acquired the title “Let’s Go” and became a 64 page guide to over 20 European countries. Oliver Koppell then coordinated the sale of the 6,500 copies produced.
Let's GoOctober 1, 1961
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Catering Agency
With a $6000 donation from the Carling Brewing Company, HSA expanded further by establishing the Catering Agency. Originally this agency provided services for Harvard faculty parties but then it quickly expanded to include events and parties throughout the Cambridge and Boston area.
Catering AgencyJanuary 1, 1962
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Expansion and a New Location
HSA expanded its territory to included offices at 12 Garden Street.
Expansion and a New LocationJanuary 1, 1963 -
The Information Gathering Agency (IGS)
The Information Gather Service (IGS), an agency that operated as a research organization was created in 1963 after the idea was advanced by Warren Berg, Chairman of the Board.
The Information Gathering Agency (IGS)February 1, 1963 -
The Entertainment Agency
The Entertainment Agency also came to life. This agency placed student entertainers in jobs and earned a 10% booking fee.
The Entertainment AgencyApril 1, 1963 -
Profitable Agencies
The 1963 fiscal year was the first year in which Let’s Go became profitable. By the end of the 1963 fiscal year, HSA as a whole had gross sales exceeding $1 million.
Profitable AgenciesAugust 1, 1963
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"An all time high"
HSA was moved its Garden Street offices to 993a Massachusetts Ave and the number of agencies reached an all-time high during this year. Nearly 150 students from the College, Business School, Law School, and GSAS were employed.
"An all time high"January 1, 1964 -
The Furniture Agency
The Furniture Agency was established to resell furniture sold to HSA by the University.
The Furniture AgencyFebruary 1, 1964 -
Lawn Care Agency
The Lawn Care Agency was also established, providing “green, grassy goodness to its customers.”
Lawn Care AgencyMarch 1, 1964 -
Fruit Basket
Fruit Basket was also created.
Fruit BasketMay 1, 1964 -
Bartending Course
The first Harvard Bartending Course was held “under the auspices of the Catering Agency.”
Bartending CourseJune 1, 1964
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A Step Back
The Charter Flights Agency faced scrutiny from the University and the first version of the Entertainment Agency saw its end.
A Step BackJanuary 1, 1965 -
Fundraising Campaign
HSA launched its first fundraising campaign in an attempt to raise $150,000 for entrepreneurial efforts.
Fundraising CampaignMarch 1, 1965 -
Featured in Business Week
Information Gathering Services (IGS) was performing so well that it gained national attention with a September article in Business Week.
Featured in Business WeekSeptember 1, 1965
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Doubling Revenue
John Merrill, former student manager of IGS was hired as a full-time manager. He more than doubled the agency's sales leading them to reach nearly $100,000 by the end of FYE 67.
Doubling RevenueJanuary 1, 1967 -
An Agency Returns
The Entertainment agency was brought back to life with the aid of $2000 but due to the fact that not enough cash was materialized, it was disbanded in 1968.
An Agency ReturnsMarch 1, 1967 -
An Excellent Guide
The 1967 version of the Let's Go Guide was so excellent that it was "pirated by the Chou Chen Publishing House in China and sold on the streets of Taipei for 60 cents.
An Excellent GuideMay 1, 1967
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Earnings
"Cumulative student earnings exceeded $1 million for the first time."
EarningsJanuary 1, 1968 -
Computer Programming Agency
The Computer Programming and Information Service Agency was established by Extension School student Sean Finucane.
Computer Programming AgencyFebruary 1, 1968 -
TV Film Projects Agency
Works were also underway for the creation of the TV Film Projects Agency.
TV Film Projects AgencyApril 1, 1968 -
Publishing Agency
Let's Go transformed into the Publishing Agency and began producing four works of "editorial genius." In addition, 65,000 copies of that year's edition of Let's Go: Europe were printed.
Publishing AgencyJune 1, 1968 -
More Publications
HSA publishing gave birth to the first version of Let's Go: America, How to Earn (A Lot of) Money in College, and Let's Go II: The Student Guide to Adventure.
More PublicationsJuly 1, 1968
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Cutting Back
This year witnessed a decline in the number of agencies. (National Information Service Inc purchased the Computer Programming and Information Service from HSA and the Student Calendar ceased production at that time.
Cutting BackJanuary 1, 1969 -
Playing a Part in the Civil Rights Movement
HSA took an active role in the ensuing Civil Rights Movement. Pat Downey, working in the TV Film Projects Agency produced a 16mm color documentary on the difficulties of minorities faced in obtaining jobs. "With the assistance of a $50000 grant from the Ford Foundation, the film was distributed by a firm in Washington DC and shown to employers and minorities nationwide."
Playing a Part in the Civil Rights MovementFebruary 1, 1969 -
"College and the Black Student"
"College and the Black Student" was a 36 page book with the purpose of informing "black people of the expanding opportunities available for higher education and how to take advantage of these opportunities" was also published during this year, and over 15,000 copies were distributed throughout the country.
"College and the Black Student"March 1, 1969 -
Let's Go: Caribbean
British West Indian Airways sponsored a 200 page Let's Go: Caribbean which covered more than thirty islands, cays, and rocks.
Let's Go: CaribbeanMay 1, 1969
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A Year of Upheavals
The year experienced a dramatic upheaval within the organization due to a gloomy year-end financial report and Dustin Burke's call for the creation of an additional corporation which would address the incompatibilities of Information Gathering Services and the Publishing Agency.
A Year of UpheavalsJanuary 1, 1970 -
Restructuring
The production of all publications except Let's Go: Europe ceased. The Board of Directors also experienced restructuring in positions to avoid having the three separate administrative heads of President, General Manager, and Chairman.
RestructuringMarch 1, 1970
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IGS Departure
Information Gathering Services (IGS) was sold to James Leonard, Vice President of the First National Bank of Chicago, for $15,050. "After having completed nearly 1500 projects for more than 450 companies while part of HAS, IGS officially left the company on January 8, 1971.
IGS DepartureJanuary 8, 1971 -
Resuming Publications
E.P. Dutton, a New York publisher was contracted by HSA to publish and distribute the 1971 edition of Let’s Go: Europe.
Resuming PublicationsMarch 1, 1971
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Harvard Bartending Course Expands
The Harvard Bartending Course was opened to the general public for the first time and was being offered twice a month.
Harvard Bartending Course ExpandsJanuary 1, 1972 -
The Custodial Agency
The Custodial Agency also came into existence providing janitorial services on a contract basis to firms and individuals.
The Custodial AgencyMarch 1, 1972 -
Additional Publications
The Publishing Agency supported two additional Publications: Let’s Go: USA for the second time and Cheap Eats: Inexpensive Dining in Greater Boston, a guide to over 100 restaurants in the Boston area.
Additional PublicationsMay 1, 1972
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A Second Fundraising Campaign
HSA launched its second fund-raising campaign with the goal of $96,208.
A Second Fundraising CampaignJanuary 1, 1973 -
A Laundry Plant
After HSA obtained a ten-year, $104,000 loan from the University, it severed its ties with Gordon Linen Company, and established its own Laundry Plant behind the Harvard Stadium.
A Laundry PlantMarch 1, 1973 -
Good Life Coffee House
HSA’s Good Life Coffee House was opened for patrons on weekend evenings.
Good Life Coffee HouseApril 1, 1973 -
Wine Appreciation Course
HSA’s Catering Agency launched its “Wine Appreciation Course” to teach the hidden arts of oenology.
Wine Appreciation CourseJune 1, 1973 -
A New Identity
Charter Flights transformed into Travel Services, “becoming the largest distributor of ISICs on the East Coast outside of NYC.
A New IdentityJune 1, 1973 -
Another Transformation
How to Earn (A Lot Of) Money in College evolved into Making It: A Guide to Student Finances.
Another TransformationJuly 1, 1973
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More Changes
For efficiency and consolidation purposes, HSA moved its offices to 4 Holyoke Street and 8 Holyoke Street and restructured the fiscal year to make managerial transitions smoother.
More ChangesJanuary 1, 1974 -
Boston Office Flowers
Boston Office Flowers became one of the new agencies, offering complete floral services to the Boston and Cambridge business and professional community.
Boston Office FlowersFebruary 1, 1974 -
Leasing Agency
The Leasing Agency appeared offering students the service of term-time rental of typewriters, TV’s and calculators.
Leasing AgencyApril 1, 1974 -
A Year of Hardships
HSA experienced a $68,017 deficit on top of the $50,000 deficit from the previous year.
A Year of HardshipsAugust 28, 1974
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Laundry Plant Sold
Stephen C. Hall, a former board member, purchased the linen operation from HSA for the original amount of $104,000 and the Linen Agency re-assumed a role of drop-offs and pick-ups only.
Laundry Plant SoldJanuary 1, 1975 -
A Positive Net Income
For the first time in five years, HSA had a positive net income of nearly $10,000 for that fiscal year.
A Positive Net IncomeMarch 1, 1975 -
A New Guide
Let’s Go: The Student Guide to Europe was transformed into Let’s Go: The Budget Guide to Europe.
A New GuideApril 1, 1975
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Instructional Services Agency
The agency that was established during this fiscal year was the Instructional Services Agency, which boasted 60 student “swingin’ steps in its first Ballroom Dancing Course.
Instructional Services AgencyJanuary 1, 1976 -
Mergers
Other transformations within HSA included the merging of the Moving Agency and the Custodial Agency
MergersApril 1, 1976 -
The Unofficial Guide to Life at Harvard
The first Unofficial Guide to Life at Harvard was published.
The Unofficial Guide to Life at HarvardAugust 1, 1976
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Bus Services
The Charter Agency sent six buses to New York over Thanksgiving for “home-bound lovers of turkey.”
Bus ServicesJanuary 1, 1977 -
"Hail and Farewell"
The first annual “Hail and Farewell” banquet was held in honor of the outgoing management team and welcoming the incoming team.
"Hail and Farewell"February 1, 1977 -
Let's Go Britain and Ireland
Let’s Go: Britain and Ireland was a huge success, shattering sale expectations.
Let's Go Britain and IrelandJune 1, 1977
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Consolidation
The agencies were consolidated and a total of nine remained under the HSA umbrella. Refrigerator Rental, Rings and Leasing were consolidated under the Direct Sales Agency.
ConsolidationJanuary 1, 1978 -
Let's Go: France
Let’s Go: France hit the shelves alongside another edition of Let’s Go: Europe.
Let's Go: FranceApril 1, 1978
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Dance, Dance, Dance
The Instructional Services Agency experience wide-spread success as it educated students in the arts of Disco, Jazz, and Ballroom Dancing.
Dance, Dance, DanceJanuary 1, 1979 -
Let's Go: Italy
Let’s Go: Italy was published alongside another edition of Let’s Go: Europe.
Let's Go: ItalyMay 1, 1979
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"The Bible of the Budget Traveler"
This year’s edition of Let’s Go: Europe was deemed by The Boston Globe, “the Bible of the budget traveler.”
"The Bible of the Budget Traveler"January 1, 1980
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Distribution Services Agency
HSA witnessed the birth of the Distribution Services Agency which delivered advertisements to student suites throughout the campus.
Distribution Services AgencyJanuary 1, 1981 -
Let's Go Additions
Alongside Let’s Go: USA and Let’s Go: Europe, Let’s Go: Greece, Israel and Egypt made its debut.
Let's Go AdditionsFebruary 1, 1981 -
Fifth Year Anniversary
Publication of the Unoffical Guide to Life at Harvard reached its fifth year publishing anniversary.
Fifth Year AnniversaryApril 14, 1981
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First Woman President
Lynn Liakos was elected the first woman president of HSA. This was “the first year of computerization of HSA.” And assets exceeded liabilities.
First Woman PresidentJanuary 1, 1982
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25th Anniversary
HSA celebrated its 25th anniversary while The Unofficial Guide to Life at Harvard was made available in a Graduate School edition.
25th AnniversaryJanuary 2, 1983
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Let's Go Expands
Two new Let’s Go publications emerged: Let’s Go: Spain, Portugal, and Morocco and Let’s Go: California and the Pacific Northwest.
Let's Go ExpandsJanuary 1, 1984
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Annual Retreat
As new General Manager of HSA, Hope Spruance “inaugurated the annual retreat for the new management team” and Let’s Go introduced its new line of luggage.
Annual RetreatJanuary 1, 1985 -
Let's Go: Mexico
Let’s Go: Mexico became the tenth member of the Let’s Go family.
Let's Go: MexicoMarch 1, 1985
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30th Anniversary and Spring Break Packages
The Travel agency for the first time offered Spring Break vacation packages to students. HSA celebrated its 30th Anniversary Birthday in Memorial Hall with over 300 past and present HSAers.
30th Anniversary and Spring Break PackagesJanuary 1, 1988 -
More Travels
Let’s Go: California and the Pacific Northwest was split into two: Let’s Go: California and Hawaii and, Let’s Go: The Pacific Northwest and Alaska
More TravelsJune 1, 1988
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Harold Rosenwald Award
HSA established the Harold Rosenwald Award to annually honor one manager for “outstanding ethics, business acumen, and concern for the corporation and its members.”
Harold Rosenwald AwardJanuary 1, 1990
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Earnings
During Hope Spruance’s seven years as General Manager, “HSA turned a $43,000 deficit and retained earnings into $370,000 surplus while adding $1 million to annual gross sales.”
EarningsJanuary 1, 1991 -
More Let's Go
Let’s Go series added another two versions to its publications Let’s Go: New York and Let’s Go: London
More Let's GoApril 1, 1991
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"For Profit" & The Campus STore
The Board voted to create Let’s Go Inc., “a wholly- owned, for -profit subsidiary” of Harvard Student Agencies while Direct Sales transformed into The Campus Store.
"For Profit" & The Campus SToreJanuary 1, 1992 -
Let's Go...Everywhere
Let’s Go expanded its publications further by bringing Let’s Go: Washington D.C. and Let’s Go: Germany, Austria and Switzerland into the mix.
Let's Go...EverywhereMarch 1, 1992
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New Developments
“Travel acquired its first SABRE systems to become a fully functioning travel agency, and Type and Graphics developed a new division, Out-House Testing, for testing software.”
New DevelopmentsJanuary 1, 1993 -
Let's Go: Paris, Let's Go Rome
Let’s Go series was expanded to seventeen books with the addition of Let’s Go: Rome and Let’s Go: Paris
Let's Go: Paris, Let's Go RomeApril 1, 1993
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New Location and New Logo
HSA found a new home on 53 Church Street and to display its connection to the University, adopted the Harvard crest with VE RI TAS on three books and three quill pens in the design.
New Location and New LogoJanuary 1, 1994 -
New Services
Graduation announcements were now being offered by Type and Graphics.
New ServicesJanuary 4, 1994 -
"The Crib"
The Union Store was renamed “The Crib.”
"The Crib"February 1, 1994 -
Let's Go: Thailand
Let's Go: Thailand was finally published after the previous year’s political upheaval in the country caused the Let’s Go team to put the works for it on hold.
Let's Go: ThailandMarch 1, 1994 -
Going Digital
The Unofficial Guide to Life at Harvard was digitized onto CD-ROM.
Going DigitalMay 1, 1994
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The Entrepreneur
HSA’s first alumni newsletter “The Entrepreneur” “landed in mailboxes around the world.”
The EntrepreneurJanuary 1, 1995 -
Bartending Course Guide
The second edition of the Unofficial Harvard Student Agencies Bartending Course guide appeared..
Bartending Course GuideFebruary 1, 1995 -
Let's Go: Eastern Europe
Let’s Go: Eastern Europe joined the shelves alongside the other twenty Let’s Go publications.
Let's Go: Eastern EuropeJuly 1, 1995
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Mergers
This year witnessed the merging of several agencies. Travel, Publish, and Sales Group, joined Let’s Go Inc.
MergersJanuary 1, 1996 -
Michael Cronin's Insight
The newly joined agencies, under the leadership of Michael Cronin established a fundraising committee to improve sales due to a disappointing spring season.
Michael Cronin's InsightFebruary 1, 1996 -
The Little Instruction Book
The Little Instruction Book to Life at Harvard was produced by HSA with the help of Dean of Freshmen, Elizabeth Nathans. It was a free book of advice from seniors to freshmen about how to enjoy Harvard to its fullest.
The Little Instruction BookMarch 1, 1996 -
New Continents Explored
Let’s Go continued to expand its series. It added Let’s Go: Central America and Let’s Go: South Asia to the bunch. It also began its two-year project of Let’s Go: India and Nepal.
New Continents ExploredApril 1, 1996
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A New Home
HSA finished its planning to move into Burke- McCoy Hall and company archives were compiled into a 50-volume corporate library.
A New HomeJanuary 1, 1997 -
Out-House Testing
Out-House Testing began a Web design service and HSA created its own Internet site.
Out-House TestingFebruary 1, 1997 -
Twenty-Four Guides
Now up to twenty-four guides, Let’s Go added Let’s Go: Ecuador and the Galapagos to the mix.
Twenty-Four GuidesMarch 1, 1997
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Agency Division
The Unofficial Guide to Life at Harvard separated from Let’s Go and became its own agency.
Agency DivisionJanuary 1, 1998 -
Two New Guides
Let’s Go: Australia and Let’s Go: New Zealand were also published this year.
Two New GuidesFebruary 1, 1998
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Corporate Changes
The corporate governing structure of the Board was altered and the position of Chairman of the Board was added. Meanwhile, “The Center for Enterprise emerged as its own agency and began the Business Leadership Program, a one-week training program taught by Harvard Business School Professors and sponsored by Goldman Sachs, McKinsey, Trilogy, and Fidelity.”
Corporate ChangesJanuary 1, 1999 -
Guides
Let’s Go Greece and Turkey was divided into two separate guides for each country, while Let’s Go: South Africa hit the shelves.
GuidesFebruary 2, 1999
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Rentals and Retail
Due to the strong status of summer rentals of microfridges, TV’s and fans, Campus Store split into Rentals and Retail.
Rentals and RetailJanuary 1, 2000 -
Cash Cow
After some difficult years, the relentless effort of the management team restored the Distribution Agency to “its status as a cash cow.”
Cash CowFebruary 1, 2000 -
Using the Internet
Let’s Go focused more effort on using the internet “as a tool for building brand awareness and customer loyalty.”
Using the InternetMarch 1, 2000
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Improvements
HSA products and services were now accessible online and the organization as a whole generated record net income.
ImprovementsJanuary 1, 2001 -
3.5 Million Campaign
Michael Cronin successfully completed the $3.5 million campaign he had started five years earlier.
3.5 Million CampaignMarch 1, 2001 -
Twenty- Nine Titles
Let’s Go continued its successful trek as it added Let’s Go: Boston, Let’s Go: Western Europe, Let’s Go: San Francisco and Let’s Go: Peru, Bolivia and Ecuador to its existing 29 titles.
Twenty- Nine TitlesApril 1, 2001
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The Technology Management Program
A new beta-testing agency was opened under the title The Technology Management Program.
The Technology Management ProgramJanuary 1, 2002 -
Boot Camp
The Center For Enterprise held its first annual Entrepreneur Boot Camp to train aspiring entrepreneurs.
Boot CampFebruary 1, 2002 -
Online Version
The online version of The Unofficial Guide to Life at Harvard was launched.
Online VersionMarch 1, 2002 -
TV Pilot
A Let’s Go TV pilot was produced by a student film crew which accompanied some of the many students as they traveled across the world .
TV PilotApril 1, 2002 -
Let's Go Additions
New Let’s Go guides included Let’s Go: Amsterdam, Let’s Go: Barcelona, Let’s Go: Egypt, and Let’s Go: Southwest USA.
Let's Go AdditionsJune 1, 2002
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The Guide to Getting In
Publications branched out once again producing “The Guide to Getting In."
The Guide to Getting InJanuary 1, 2003 -
The Harvard Shop
“The Harvard Shop posted record sales in its first full year as an HSA subsidiary.”
The Harvard ShopFebruary 1, 2003 -
Let's Go Adds to the Family
Let’s Go: Chile, Let’s Go: Costa Rica, Let’s Go: Thailand and Let’s Go: Hawaii, all joined the Let’s Go series.
Let's Go Adds to the FamilyMarch 1, 2003
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Expansion
This year was a year of expansion for several agencies:
1. HSA storage agency was established to help students with their futons and boxes during move-out period
2. Rentals added HSA water coolers to the list of rented items
3. Cleaners re-priced and customized offerings for student groups and athletic teams
4. Let’s Go advertising added online advertising to its list of accomplishments
5. A new care package system was implemented by the Distribution Services.
6. A pre-frosh guide was added to the list of Unofficial Publications.ExpansionJanuary 1, 2004 -
Three New Places
Let’s Go added three new places to its guide series: Brazil, Japan, and Puerto Rico.
Three New PlacesFebruary 1, 2004
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Website Changes
Director of E- Services Kris Tillery improved the company’s website to provide services to managers, undergraduates, alumni, and anyone in the world who wanted to to purchase products and services from HSA many agencies.
Website ChangesJanuary 1, 2005 -
New Campuses
The Unofficial Guide expanded distribution to Tufts and MIT.
New CampusesFebruary 1, 2005 -
The One Ring
The Harvard Shop began designing the student-sponsored “One Ring” for Harvard Undergraduates.
The One RingMarch 1, 2005 -
New Places, More Changes
New Let’s Go Guides appeared for Peru, Ecuador, and Vietnam and Let’s Go changed its plans to biannual updates of the guides.
New Places, More ChangesApril 1, 2005
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Change, change
Small changes and additions within HSA led to a “whirlwind, rollercoaster year.”
1. HSA Cleaners revamped the freshman linen program.
2. Student interest in The Harvard Shop’s “One Ring” program doubled from 2005.
3. Rentals started a grocery delivery service that brought snacks in bulk to students’ doors.
4. HSA started hosting “Pub Nights” on Loker commons which would eventually persuade the University to turn the space into a permanent pub.Change, changeJanuary 1, 2006
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Records Set
HSA Cleaners saw record profitability as Manager Suzie Stroeer expanded the agency to offer summer storage to students and give seniors a cheap alternative to the Coop’s cap and gown rentals.
Records SetJanuary 1, 2007 -
More Records
Due to improvements on the HSA website by IT director Patrick Carroll, Harvard Summer School sales reached a record high.
More RecordsMay 1, 2007
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Cambridge Queen's Head Pub
HSA welcomed the opening of Cambridge Queen’s Head Pub in the basement of Loker Commons.
Cambridge Queen's Head PubJanuary 1, 2008
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The Harvard Shop Expands
With the first full year of operations at The Harvard Shop in Holyoke underway, and with even higher standards of preparation for summer tent weekends, The Harvard Shop team broke new records and took one step closer to becoming the largest agency at HSA
The Harvard Shop ExpandsFebruary 1, 2009 -
Cleaners Changes
HSA Cleaners realized the highest laundry plan revenue the agency had seen in three years through an aggressive marketing campaign and a brand-new website launch in the fall. In addition, the agency worked out a multi-year agreement to provide quality linens to incoming freshmen, and continued to expand via satellite locations on campus.
Cleaners ChangesApril 1, 2009 -
Shuttles to "The Game"
HSA partnered with the Office of Student Life to provide round-trip, full-service shuttles to Yale for the Harvard-Yale game. The student management team, led by Vice President Heather Furman, helped market and coordinate 34 round-trip shuttles to Yale, providing well over 1,700 students with safe and affordable transportation to the Game.
Shuttles to "The Game"September 1, 2009 -
Unofficial Guide to Life at B.U.
HSA Publications saw the launch of the first-ever Unofficial Guide to Life at Boston University
Unofficial Guide to Life at B.U.September 15, 2009 -
Partners with Crimson
HSA Distribution launched a partnership with The Harvard Crimson to exclusively distribute the student newspaper to kiosks around campus
Partners with CrimsonOctober 1, 2009 -
Rover
HSA Rover was able to successfully launch mobile apps for the Unofficial Guide to Harvard and the Unofficial Guide to Boston on the iTunes app store. The agency also secured an agreement with a major travel publisher to develop mobile apps for three of the publisher's travel guides, and the team continued to attract national attention for its application from competitions like AT&T's Big Mobile on Campus challenge.
RoverNovember 1, 2009
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Let's Go Successes
Let's Go published 25 titles in the 2010 series, the most in one year since 2005. In the spring of 2009, letsgo.com was launched for the first time with full content from the print guides, in addition to a blog, video content, and an e-newsletter. The company also saw significant internal re-structuring that reduced costs while also allowing it to involve more students than ever before via a comp and staff-writing program. With agent Jeanne Dube and under the leadership of VP and Publishing Director Laura Gordon, Let's Go began a re-positioning of its brand, while also exploring the distribution of its content via e-books.
Let's Go SuccessesJanuary 1, 2010 -
Additional Services
Finally, HSA began looking at some additional student services, including the possibility of providing cable to the undergraduate houses via an IPTV solution, as well as signing an agreement with the Crimson Key Society to be the exclusive publisher and distributor of an upcoming title, Inside Harvard.
Additional ServicesJanuary 20, 2010
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