HSA History


"...to conduct and supervise enterprises for the benefit of students of Harvard University who are in need of financial assistance to defray the expenses of their education; to provide opportunities for such students to be gainfully employed; to study, cultivate, promote, and encourage new business ventures to afford additional employment opportunities for such students; to provide experience for its members." - Charter for HSA - December 13, 1957

HSA was founded in 1957 on the ideal of financing education through student employment. With Harvard's tuition on the rise, members of the Financial Aid Office were concerned that the increased cost of higher education would adversely affect the social and economic make-up of those applying to Harvard. At the same time, some ambitious students were running small-scale businesses out of their dorm rooms. By using Harvard's facilities to operate their businesses, these entrepreneurs jeopardized the university's real estate tax exemption. John Munro '35, Dean of Financial Aid, assigned Dustin M. Burke '52, Director of Student Employment, to investigate student businesses as a possible source of financial aid and to begin developing the idea that would become Harvard Student Agencies.

Later that spring, a meeting with student managers revealed considerable interest in the idea of a corporation, and more concrete plans began to emerge. With an initial capital investment of $7,000 and the acquisition of the rights to provide the weekly linen service traditionally offered by the university, HSA was equipped to carry its corporate overhead. The remaining pieces quickly fell into place. In August 1957, the papers authorizing a new company were filed. On September 10, the new corporation's first meeting was held. On December 13, 1957, the charter was signed recognizing the six original incorporators: John Munro, Dustin Burke, Greg Stone, John Giannetti, Theordore Elliot, and Harold Rosenwald.

Since 1957, HSA has experienced astronomical growth. Today, HSA employs more 500 students, Let's Go publishes 49 titles, and The Harvard Shop sends products around the world. While the emphasis for the management team has shifted from an entrepreneurial experience to a more managerial one, new HSA programs are continually conceived and implemented to help foster the innovative and creative spirit so many Harvard students possess. HSA has remained dedicated to financing education through student employment while, at the same time, ensuring the quality of the jobs offered at HSA.

Each of our eight agencies is run by a team of student managers who are responsible for the budgeting, sales, and everyday operation of their agencies. Our permanent staff gives advice and assistance in managing the corporation.

1957
  • Planting a Seed

    1957 - Several Harvard students began running small-scale businesses out of their dormitories providing students with a variety of items including beer mugs, class rings, and personalized stationary.

     

    Planting a Seed
    January 1, 1957
1958
  • An Emerging Corporation

    John Monro ‘35, Dean of Financial Aid, assigned Dustin M. Burke ‘52, Director of Student Employment to investigate the possibility of student businesses as a possible source of financial aid. Upon meeting with the student manager’s previously mentioned, considerable amount of interest was expressed for the establishment of a corporation.

    In the late weeks of spring,  meetings between Gregory Stone, “the baron of porcelain steins,” attorney Harold Rosenwald ‘27,LL.B ‘30, and friend Dustin Burke solidified plans for the emergence of such a corporation.

    An Emerging Corporation
    March 22, 1958
  • Working to Expand

    The corporation gained rights to offer Harvard students the weekly linen service which had been traditionally provided by the University. {Offers for weekly clean sheets, towels, and pillow cases were sent out to incoming freshmen through a summer mailer. Of the incoming class, 90% accepted the offer thereby providing the necessary capital for the inception of the corporation.}

    Working to Expand
    June 1, 1958
  • Linen Agency Arrives

    August of 1958, necessary paperwork was filed for authorization of the creation of a new company, the financial backbone of HSA, The Linen Agency.This was followed by the meeting of incorporation on September 10.

    Linen Agency Arrives
    August 1, 1958
  • HSA Charter

    On December 13, the HSA charter was signed by the seven original incorporators: John Monro, Dustin Burke, Greg Stone, John Giannetti, Richard Dale, Theodore Elliott, and Harold Rosenwald.

    The first Board of Directors meeting was held shortly thereafter. Based on a tripartite structure it consisted of five students, five alumni, and five University officials.

    HSA Charter
    December 13, 1958
  • Offices are open

    Greg Stone became the first HSA President and the first offices for Harvard Student Agencies were opened on the third floor of 120 Mount Auburn Street. At the end of the fiscal year, the offices of Harvard Student Agencies were moved to 4 Holyoke Street. 

    Offices are open
    December 13, 1958
  • Concession Stands

    HSA gained the concession rights to Harvard football games. Students of HSA now offered hot dogs, drinks, programs, and other food and novelty goodies to Crimson fans during the Saturday home games.

    Concession Stands
    December 22, 1958
1959
  • Europe-by-Air

    The University requested that HSA supervise the operations of several students in the College and Business School who were running charter flight service to Europe. In 1959 HSA took over the Cambridge franchise for YTC Universal and formed the Europe-by-Air Agency. It then recruited Oliver Koppel, son of the president of YTC and one of the original charter flight entrepreneurs to manage the agency.

    Europe-by-Air
    May 22, 1959
  • Europe-by-Car

    Europe-by-Air then spawned the creation of Europe-by Car. While the former offered round trip summer flights to Europe and seven- week grand tours of Europe, the latter allowed travelers to purchase a car in Europe drive it about, and then have it shipped back to the States for resale at prices comparable to the original purchase price.

    Europe-by-Car
    June 1, 1959
  • Student Calendar

    This fiscal year also saw the debut of the Student Calendar, a “weekly schedule of events and information, void of editorial content, delivered free to all student rooms and administrative offices in the University.”

    Student Calendar
    August 1, 1959
  • Three New Developments

    Three other agencies emerged through August 31, 1959 including:

    1. The Union News Stand which offered snacks, drinks, cigarettes, and other goods to chose from for students in the Freshman Union

    2. The House Painting Agency which focused on skilled summer labor.

    3.  The Sampler , a booklet of money-saving coupons from merchants in Harvard Square and Boston, sold to frugal students.

    Three New Developments
    August 31, 1959
1960
  • Ice Cream Venture

    HSA invested in the purchase of five Ollie Orbit Soft Ice Cream trucks to create summer employment. (The difficulty of maintenance and bad weather plagued the operation forcing HSA to liquidate the ice cream venture in the fall of 1961.

    Ice Cream Venture
    May 1, 1960
  • The European Guide

    Oliver Koppell compiled  The 1960 European Guide   which would be offered as a bonus for charter flight passengers to Europe.

    The European Guide
    June 1, 1960
1961
  • The Import Agency

    Europe-by -Air went on to influence the inception of the Import Agency in 1961 which offered students the opportunity to purchase foreign goods at a reduced price.

    The Import Agency
    September 1, 1961
  • Let's Go

    As a result of the efforts of Henry G. Koppell, John Marlin, and Oliver Koppell, the  1960 European Guide acquired the title “Let’s Go” and became a 64 page guide to over 20 European countries. Oliver Koppell then coordinated the sale of the 6,500 copies produced.

    Let's Go
    October 1, 1961
1962
  • Catering Agency

    With a $6000 donation from the Carling Brewing Company, HSA expanded further by establishing the Catering Agency. Originally this agency provided services for Harvard faculty parties but then it quickly expanded to include events and parties throughout the Cambridge and Boston area.

    Catering Agency
    January 1, 1962
1963
  • Expansion and a New Location

    HSA expanded its territory to included offices at 12 Garden Street.

    Expansion and a New Location
    January 1, 1963
  • The Information Gathering Agency (IGS)

    The Information Gather Service (IGS), an agency that operated as a research organization was created in 1963 after the idea was advanced by Warren Berg, Chairman of the Board.

    The Information Gathering Agency (IGS)
    February 1, 1963
  • The Entertainment Agency

    The Entertainment Agency also came to life. This agency placed student entertainers in jobs and earned a 10% booking fee.

    The Entertainment Agency
    April 1, 1963
  • Profitable Agencies

    The 1963 fiscal year was the first year in which Let’s Go became profitable. By the end of the 1963 fiscal year, HSA as a whole had gross sales exceeding $1 million.

    Profitable Agencies
    August 1, 1963
1964
  • "An all time high"

    HSA was moved its Garden Street offices to  993a Massachusetts Ave and the number of agencies reached an all-time high during this year. Nearly 150 students from the College, Business School, Law School, and GSAS were employed.

    "An all time high"
    January 1, 1964
  • The Furniture Agency

    The Furniture Agency was established to resell furniture sold to HSA by the University.

    The Furniture Agency
    February 1, 1964
  • Lawn Care Agency

    The Lawn Care Agency was also established, providing “green, grassy goodness to its customers.”

    Lawn Care Agency
    March 1, 1964
  • Fruit Basket

    Fruit Basket was also created.

    Fruit Basket
    May 1, 1964
  • Bartending Course

    The first Harvard Bartending Course was held “under the auspices of the Catering Agency.”

    Bartending Course
    June 1, 1964
1965
  • A Step Back

    The Charter Flights Agency faced scrutiny from the University and the first version of the Entertainment Agency saw its end.

    A Step Back
    January 1, 1965
  • Fundraising Campaign

     HSA launched its first fundraising campaign in an attempt to raise $150,000 for entrepreneurial efforts.

    Fundraising Campaign
    March 1, 1965
  • Featured in Business Week

    Information Gathering Services (IGS) was performing so well that it gained national attention with a September article in Business Week.

    Featured in Business Week
    September 1, 1965
1967
  • Doubling Revenue

    John Merrill, former student manager of IGS was hired as a full-time manager. He more than doubled the agency's sales leading them to reach nearly $100,000 by the end of FYE 67.

    Doubling Revenue
    January 1, 1967
  • An Agency Returns

    The Entertainment agency was brought back to life with the aid of $2000 but due to the fact that not enough cash was materialized, it was disbanded in 1968.

    An Agency Returns
    March 1, 1967
  • An Excellent Guide

    The 1967 version of the Let's Go Guide was so excellent that it was "pirated by the Chou Chen Publishing House in China and sold on the streets of Taipei for 60 cents.

    An Excellent Guide
    May 1, 1967
1968
  • Earnings

    "Cumulative student earnings exceeded $1 million for the first time."

    Earnings
    January 1, 1968
  • Computer Programming Agency

    The Computer Programming and Information Service Agency was established by Extension School student Sean Finucane.

    Computer Programming Agency
    February 1, 1968
  • TV Film Projects Agency

    Works were also underway for the creation of the TV Film Projects Agency.

    TV Film Projects Agency
    April 1, 1968
  • Publishing Agency

    Let's Go transformed into the Publishing Agency and began producing four works of "editorial genius." In addition, 65,000 copies of that year's edition of Let's Go: Europe were printed.

    Publishing Agency
    June 1, 1968
  • More Publications

    HSA publishing gave birth to the first version of Let's Go: America, How to Earn (A Lot of) Money in College, and Let's Go II: The Student Guide to Adventure.

    More Publications
    July 1, 1968
1969
  • Cutting Back

    This year witnessed a decline in the number of agencies. (National Information Service Inc purchased the Computer Programming and Information Service from HSA and the Student Calendar ceased production at that time.

    Cutting Back
    January 1, 1969
  • Playing a Part in the Civil Rights Movement

    HSA took an active role in the ensuing Civil Rights Movement. Pat Downey, working in the TV Film Projects Agency produced a 16mm color documentary on the difficulties of minorities faced in obtaining jobs. "With the assistance of a $50000 grant from the Ford Foundation, the film was distributed by a firm in Washington DC and shown to employers and minorities nationwide."

    Playing a Part in the Civil Rights Movement
    February 1, 1969
  • "College and the Black Student"

    "College and the Black Student" was a 36 page book with the purpose of informing "black people of the expanding opportunities available for higher education and how to take advantage of these opportunities" was also published during this year, and over 15,000 copies were distributed throughout the country.

    "College and the Black Student"
    March 1, 1969
  • Let's Go: Caribbean

    British West Indian Airways sponsored a 200 page Let's Go: Caribbean which covered more than thirty islands, cays, and rocks.

    Let's Go: Caribbean
    May 1, 1969
1970
  • A Year of Upheavals

    The year experienced a dramatic upheaval within the organization due to a gloomy year-end financial report and Dustin Burke's call for the creation of an additional corporation which would address the incompatibilities of Information Gathering Services and the Publishing Agency.

    A Year of Upheavals
    January 1, 1970
  • Restructuring

    The production of all publications except Let's Go: Europe ceased. The Board of Directors also experienced restructuring in positions to avoid having the three separate administrative heads of President, General Manager, and Chairman.

    Restructuring
    March 1, 1970
1971
  • IGS Departure

    Information Gathering Services (IGS) was sold to James Leonard, Vice President of the First National Bank of Chicago, for $15,050. "After having completed nearly 1500 projects for more than 450 companies while part of HAS, IGS officially left the company on January 8, 1971.

    IGS Departure
    January 8, 1971
  • Resuming Publications

    E.P. Dutton, a New York publisher was contracted by HSA to publish and distribute the 1971 edition of Let’s Go: Europe.

    Resuming Publications
    March 1, 1971
1972
  • Harvard Bartending Course Expands

    The Harvard Bartending Course was opened to the general public for the first time and was being offered twice a month.

    Harvard Bartending Course Expands
    January 1, 1972
  • The Custodial Agency

    The Custodial Agency also came into existence providing janitorial services on a contract basis to firms and individuals.

    The Custodial Agency
    March 1, 1972
  • Additional Publications

    The Publishing Agency supported two additional Publications: Let’s Go: USA for the second time and Cheap Eats: Inexpensive Dining in Greater Boston, a guide to over 100 restaurants in the Boston area.

    Additional Publications
    May 1, 1972
1973
  • A Second Fundraising Campaign

    HSA launched its second fund-raising campaign with the goal of $96,208.

    A Second Fundraising Campaign
    January 1, 1973
  • A Laundry Plant

    After HSA obtained a ten-year, $104,000 loan from the University, it severed its ties with Gordon Linen Company, and established its own Laundry Plant behind the Harvard Stadium.

    A Laundry Plant
    March 1, 1973
  • Good Life Coffee House

    HSA’s Good Life Coffee House was opened for patrons on weekend evenings.

    Good Life Coffee House
    April 1, 1973
  • Wine Appreciation Course

    HSA’s Catering Agency launched its “Wine Appreciation Course” to teach the hidden arts of oenology.

    Wine Appreciation Course
    June 1, 1973
  • A New Identity

    Charter Flights transformed into Travel Services, “becoming the largest distributor of ISICs on the East Coast outside of NYC.

    A New Identity
    June 1, 1973
  • Another Transformation

    How to Earn (A Lot Of) Money in College evolved into Making It: A Guide to Student Finances.

    Another Transformation
    July 1, 1973
1974
  • More Changes

    For efficiency and consolidation purposes, HSA moved its offices to 4 Holyoke Street and 8 Holyoke Street and restructured the fiscal year to make managerial transitions smoother.

    More Changes
    January 1, 1974
  • Boston Office Flowers

    Boston Office Flowers became one of the new agencies, offering complete floral services to the Boston and Cambridge business and professional community.

    Boston Office Flowers
    February 1, 1974
  • Leasing Agency

    The Leasing Agency appeared offering students the service of term-time rental of typewriters, TV’s and calculators.

    Leasing Agency
    April 1, 1974
  • A Year of Hardships

    HSA experienced a $68,017 deficit on top of the $50,000 deficit from the previous year.

    A Year of Hardships
    August 28, 1974
1975
  • Laundry Plant Sold

    Stephen C. Hall, a former board member, purchased the linen operation from HSA for the original amount of $104,000 and the Linen Agency re-assumed a role of drop-offs and pick-ups only.

    Laundry Plant Sold
    January 1, 1975
  • A Positive Net Income

    For the first time in five years, HSA had a positive net income of nearly $10,000 for that fiscal year.

    A Positive Net Income
    March 1, 1975
  • A New Guide

    Let’s Go: The Student Guide to Europe was transformed into Let’s Go: The Budget Guide to Europe.

    A New Guide
    April 1, 1975
1976
  • Instructional Services Agency

    The agency that was established during this fiscal year was the Instructional Services Agency, which boasted 60 student “swingin’ steps in its first Ballroom Dancing Course.

    Instructional Services Agency
    January 1, 1976
  • Mergers

    Other transformations within HSA included the merging of the Moving Agency and the Custodial Agency

    Mergers
    April 1, 1976
  • The Unofficial Guide to Life at Harvard

    The first Unofficial Guide to Life at Harvard was published.

    The Unofficial Guide to Life at Harvard
    August 1, 1976
1977
  • Bus Services

    The Charter Agency sent six buses to New York over Thanksgiving for “home-bound lovers of turkey.”

    Bus Services
    January 1, 1977
  • "Hail and Farewell"

    The first annual “Hail and Farewell” banquet was held in honor of the outgoing management team and welcoming the incoming team.

    "Hail and Farewell"
    February 1, 1977
  • Let's Go Britain and Ireland

    Let’s Go: Britain and Ireland was a huge success, shattering sale expectations.

    Let's Go Britain and Ireland
    June 1, 1977
1978
  • Consolidation

    The agencies were consolidated and a total of nine remained under the HSA umbrella. Refrigerator Rental, Rings and Leasing were consolidated under the Direct Sales Agency.

    Consolidation
    January 1, 1978
  • Let's Go: France

    Let’s Go: France hit the shelves alongside another edition of Let’s Go: Europe.

    Let's Go: France
    April 1, 1978
1979
  • Dance, Dance, Dance

    The Instructional Services Agency experience wide-spread success as it educated students in the arts of Disco, Jazz, and Ballroom Dancing.

    Dance, Dance, Dance
    January 1, 1979
  • Let's Go: Italy

    Let’s Go: Italy was published alongside another edition of Let’s Go: Europe.

    Let's Go: Italy
    May 1, 1979
1980
  • "The Bible of the Budget Traveler"

    This year’s edition of Let’s Go: Europe was deemed by The Boston Globe, “the Bible of the budget traveler.”

    "The Bible of the Budget Traveler"
    January 1, 1980
1981
  • Distribution Services Agency

    HSA witnessed the birth of the Distribution Services Agency which delivered advertisements to student suites throughout the campus.

    Distribution Services Agency
    January 1, 1981
  • Let's Go Additions

    Alongside Let’s Go: USA and Let’s Go: Europe, Let’s Go: Greece, Israel and Egypt made its debut.

    Let's Go Additions
    February 1, 1981
  • Fifth Year Anniversary

    Publication of the Unoffical Guide to Life at Harvard reached its fifth year publishing anniversary.

    Fifth Year Anniversary
    April 14, 1981
1982
  • First Woman President

    Lynn Liakos was elected the first woman president of HSA. This was “the first year of computerization of HSA.” And assets exceeded liabilities.

    First Woman President
    January 1, 1982
1983
  • 25th Anniversary

    HSA celebrated its 25th anniversary while The Unofficial Guide to Life at Harvard was made available in a Graduate School edition.

    25th Anniversary
    January 2, 1983
1984
  • Let's Go Expands

    Two new Let’s Go publications emerged: Let’s Go: Spain, Portugal, and Morocco and Let’s Go: California and the Pacific Northwest.

    Let's Go Expands
    January 1, 1984
1985
  • Annual Retreat

    As new General Manager of HSA, Hope Spruance “inaugurated the annual retreat for the new management team” and Let’s Go introduced its new line of luggage.

    Annual Retreat
    January 1, 1985
  • Let's Go: Mexico

    Let’s Go: Mexico became the tenth member of the Let’s Go family.

    Let's Go: Mexico
    March 1, 1985
1988
  • 30th Anniversary and Spring Break Packages

    The Travel agency for the first time offered Spring Break vacation packages to students. HSA celebrated its 30th Anniversary Birthday in Memorial Hall with over 300 past and present HSAers.

    30th Anniversary and Spring Break Packages
    January 1, 1988
  • More Travels

    Let’s Go: California and the Pacific Northwest was split into two: Let’s Go: California and Hawaii and, Let’s Go: The Pacific Northwest and Alaska

    More Travels
    June 1, 1988
1990
  • Harold Rosenwald Award

    HSA established the Harold Rosenwald Award to annually honor one manager for “outstanding ethics, business acumen, and concern for the corporation and its members.”

    Harold Rosenwald Award
    January 1, 1990
1991
  • Earnings

    During Hope Spruance’s seven years as General Manager, “HSA turned a $43,000 deficit and retained earnings into $370,000 surplus while adding $1 million to annual gross sales.”

    Earnings
    January 1, 1991
  • More Let's Go

    Let’s Go series added another two versions to its publications Let’s Go: New York and Let’s Go: London

    More Let's Go
    April 1, 1991
1992
  • "For Profit" & The Campus STore

    The Board voted to create Let’s Go Inc., “a wholly- owned, for -profit subsidiary” of Harvard Student Agencies while Direct Sales transformed into The Campus Store.

    "For Profit" & The Campus STore
    January 1, 1992
  • Let's Go...Everywhere

    Let’s Go expanded its publications further by bringing Let’s Go: Washington D.C. and Let’s Go: Germany, Austria and Switzerland into the mix.

    Let's Go...Everywhere
    March 1, 1992
1993
  • New Developments

    “Travel acquired its first SABRE systems to become a fully functioning travel agency, and Type and Graphics developed a new division, Out-House Testing, for testing software.”

    New Developments
    January 1, 1993
  • Let's Go: Paris, Let's Go Rome

    Let’s Go series was expanded to seventeen books with the addition of Let’s Go: Rome and Let’s Go: Paris

    Let's Go: Paris, Let's Go Rome
    April 1, 1993
1994
  • New Location and New Logo

    HSA found a new home on 53 Church Street and to display its connection to the University, adopted the Harvard crest with VE RI TAS on three books and three quill pens in the design.

    New Location and New Logo
    January 1, 1994
  • New Services

    Graduation announcements were now being offered by Type and Graphics.

    New Services
    January 4, 1994
  • "The Crib"

    The Union Store was renamed  “The Crib.”

    "The Crib"
    February 1, 1994
  • Let's Go: Thailand

     Let's Go: Thailand was finally published after the previous year’s political upheaval in the country caused the Let’s Go team to put the works for it on hold.

    Let's Go: Thailand
    March 1, 1994
  • Going Digital

    The Unofficial Guide to Life at Harvard was digitized onto CD-ROM.

    Going Digital
    May 1, 1994
1995
  • The Entrepreneur

    HSA’s first alumni newsletter “The Entrepreneur” “landed in mailboxes around the world.”

    The Entrepreneur
    January 1, 1995
  • Bartending Course Guide

    The second edition of the Unofficial Harvard Student Agencies Bartending Course guide appeared..

    Bartending Course Guide
    February 1, 1995
  • Let's Go: Eastern Europe

    Let’s Go: Eastern Europe joined the shelves alongside the other twenty Let’s Go publications.

    Let's Go: Eastern Europe
    July 1, 1995
1996
  • Mergers

    This year witnessed the merging of several agencies. Travel, Publish, and Sales Group, joined Let’s Go Inc.

    Mergers
    January 1, 1996
  • Michael Cronin's Insight

    The newly joined agencies, under the leadership of Michael Cronin established a fundraising committee to improve sales due to a disappointing spring season.

    Michael Cronin's Insight
    February 1, 1996
  • The Little Instruction Book

    The Little Instruction Book to Life at Harvard was produced by HSA with the help of Dean of Freshmen, Elizabeth Nathans. It was a free book of advice from seniors to freshmen about how to enjoy Harvard to its fullest.

    The Little Instruction Book
    March 1, 1996
  • New Continents Explored

    Let’s Go continued to expand its series. It added Let’s Go: Central America and Let’s Go: South Asia to the bunch. It also began its two-year project of Let’s Go: India and Nepal.

    New Continents Explored
    April 1, 1996
1997
  • A New Home

    HSA finished its planning to move into Burke- McCoy Hall and company archives were compiled into a 50-volume corporate library.

    A New Home
    January 1, 1997
  • Out-House Testing

    Out-House Testing began a Web design service and HSA created its own Internet site.

    Out-House Testing
    February 1, 1997
  • Twenty-Four Guides

    Now up to twenty-four guides, Let’s Go added Let’s Go: Ecuador and the Galapagos to the mix.

    Twenty-Four Guides
    March 1, 1997
1998
  • Agency Division

    The Unofficial Guide to Life at Harvard separated from Let’s Go and became its own agency.

    Agency Division
    January 1, 1998
  • Two New Guides

    Let’s Go: Australia and Let’s Go: New Zealand were also published this year.

    Two New Guides
    February 1, 1998
1999
  • Corporate Changes

    The corporate governing structure of the Board was altered and the position of Chairman of the Board was added. Meanwhile, The Center for Enterprise emerged as its own agency and began the Business Leadership Program, a one-week training program taught by Harvard Business School Professors and sponsored by Goldman Sachs, McKinsey, Trilogy, and Fidelity.”

    Corporate Changes
    January 1, 1999
  • Guides

    Let’s Go Greece and Turkey was divided into two separate guides for each country, while Let’s Go: South Africa hit the shelves.

    Guides
    February 2, 1999
2000
  • Rentals and Retail

    Due to the strong status of summer rentals of microfridges, TV’s and fans, Campus Store split into Rentals and Retail.

    Rentals and Retail
    January 1, 2000
  • Cash Cow

    After some difficult years, the relentless effort of the management team restored the Distribution Agency to “its status as a cash cow.”

    Cash Cow
    February 1, 2000
  • Using the Internet

    Let’s Go focused more effort on using the internet “as a tool for building brand awareness and customer loyalty.”

    Using the Internet
    March 1, 2000
2001
  • Improvements

    HSA products and services were now accessible online and the organization as a whole generated record net income.

    Improvements
    January 1, 2001
  • 3.5 Million Campaign

    Michael Cronin successfully completed the $3.5 million campaign he had started five years earlier.

    3.5 Million Campaign
    March 1, 2001
  • Twenty- Nine Titles

    Let’s Go continued its successful trek as it added Let’s Go: Boston, Let’s Go: Western Europe, Let’s Go: San Francisco and Let’s Go: Peru, Bolivia and Ecuador to its existing 29 titles.

    Twenty- Nine Titles
    April 1, 2001
2002
  • The Technology Management Program

    A new beta-testing agency was opened under the title The Technology Management Program.

    The Technology Management Program
    January 1, 2002
  • Boot Camp

    The Center For Enterprise held its first annual Entrepreneur Boot Camp to train aspiring entrepreneurs.

    Boot Camp
    February 1, 2002
  • Online Version

    The online version of The Unofficial Guide to Life at Harvard was launched.

    Online Version
    March 1, 2002
  • TV Pilot

    A Let’s Go TV pilot was produced by a student film crew which accompanied some of the many students as they traveled across the world .

    TV Pilot
    April 1, 2002
  • Let's Go Additions

    New Let’s Go guides included Let’s Go: Amsterdam, Let’s Go: Barcelona, Let’s Go: Egypt, and Let’s Go: Southwest USA.

    Let's Go Additions
    June 1, 2002
2003
  • The Guide to Getting In

    Publications branched out once again producing “The Guide to Getting In."

    The Guide to Getting In
    January 1, 2003
  • The Harvard Shop

    “The Harvard Shop posted record sales in its first full year as an HSA subsidiary.”

    The Harvard Shop
    February 1, 2003
  • Let's Go Adds to the Family

    Let’s Go: Chile, Let’s Go: Costa Rica, Let’s Go: Thailand and Let’s Go: Hawaii, all joined the Let’s Go series.

    Let's Go Adds to the Family
    March 1, 2003
2004
  • Expansion

    This year was a year of expansion for several agencies:
            1. HSA storage agency was established to help students with their futons and boxes during move-out period
            2. Rentals added HSA water coolers to the list of rented items
            3. Cleaners re-priced and customized offerings for student groups and athletic teams
            4. Let’s Go advertising added online advertising to its list of accomplishments
            5. A new care package system was implemented by the Distribution Services.
            6. A pre-frosh guide was added to the list of Unofficial Publications.

    Expansion
    January 1, 2004
  • Three New Places

    Let’s Go added three new places to its guide series: Brazil, Japan, and Puerto Rico.

    Three New Places
    February 1, 2004
2005
  • Website Changes

    Director of E- Services Kris Tillery improved the company’s website to provide services to managers, undergraduates, alumni, and anyone in the world who wanted to to purchase products and services from HSA many agencies.

    Website Changes
    January 1, 2005
  • New Campuses

    The Unofficial Guide expanded distribution to Tufts and MIT.

    New Campuses
    February 1, 2005
  • The One Ring

    The Harvard Shop began designing the student-sponsored “One Ring” for Harvard Undergraduates.

    The One Ring
    March 1, 2005
  • New Places, More Changes

    New Let’s Go Guides appeared for Peru, Ecuador, and Vietnam and Let’s Go changed its plans to biannual updates of the guides.

    New Places, More Changes
    April 1, 2005
2006
  • Change, change

    Small changes and additions within HSA led to a “whirlwind, rollercoaster year.”
            1. HSA Cleaners revamped the freshman linen program.
            2. Student interest in The Harvard Shop’s “One Ring” program doubled from 2005.
            3. Rentals started a grocery delivery service that brought snacks in bulk to students’ doors.
            4. HSA started hosting “Pub Nights” on Loker commons which would eventually persuade the University to turn the space into a permanent pub.

    Change, change
    January 1, 2006
2007
  • Records Set

    HSA Cleaners saw record profitability as Manager Suzie Stroeer expanded the agency to offer summer storage to students and give seniors a cheap alternative to the Coop’s cap and gown rentals.

    Records Set
    January 1, 2007
  • More Records

    Due to improvements on the HSA website by IT director Patrick Carroll, Harvard Summer School sales reached a record high.

    More Records
    May 1, 2007
2008
  • Cambridge Queen's Head Pub

    HSA welcomed the opening of Cambridge Queen’s Head Pub in the basement of Loker Commons.

    Cambridge Queen's Head Pub
    January 1, 2008
2009
  • The Harvard Shop Expands

    With the first full year of operations at The Harvard Shop in Holyoke underway, and with even higher standards of preparation for summer tent weekends, The Harvard Shop team broke new records and took one step closer to becoming the largest agency at HSA

    The Harvard Shop Expands
    February 1, 2009
  • Cleaners Changes

    HSA Cleaners realized the highest laundry plan revenue the agency had seen in three years through an aggressive marketing campaign and a brand-new website launch in the fall. In addition, the agency worked out a multi-year agreement to provide quality linens to incoming freshmen, and continued to expand via satellite locations on campus.

    Cleaners Changes
    April 1, 2009
  • Shuttles to "The Game"

    HSA partnered with the Office of Student Life to provide round-trip, full-service shuttles to Yale for the Harvard-Yale game. The student management team, led by Vice President Heather Furman, helped market and coordinate 34 round-trip shuttles to Yale, providing well over 1,700 students with safe and affordable transportation to the Game.

    Shuttles to "The Game"
    September 1, 2009
  • Unofficial Guide to Life at B.U.

    HSA Publications saw the launch of the first-ever Unofficial Guide to Life at Boston University

    Unofficial Guide to Life at B.U.
    September 15, 2009
  • Partners with Crimson

    HSA Distribution launched a partnership with The Harvard Crimson to exclusively distribute the student newspaper to kiosks around campus

    Partners with Crimson
    October 1, 2009
  • Rover

    HSA Rover was able to successfully launch mobile apps for the Unofficial Guide to Harvard and the Unofficial Guide to Boston on the iTunes app store. The agency also secured an agreement with a major travel publisher to develop mobile apps for three of the publisher's travel guides, and the team continued to attract national attention for its application from competitions like AT&T's Big Mobile on Campus challenge.

    Rover
    November 1, 2009
2010
  • Let's Go Successes

    Let's Go published 25 titles in the 2010 series, the most in one year since 2005. In the spring of 2009, letsgo.com was launched for the first time with full content from the print guides, in addition to a blog, video content, and an e-newsletter. The company also saw significant internal re-structuring that reduced costs while also allowing it to involve more students than ever before via a comp and staff-writing program. With agent Jeanne Dube and under the leadership of VP and Publishing Director Laura Gordon, Let's Go began a re-positioning of its brand, while also exploring the distribution of its content via e-books.

    Let's Go Successes
    January 1, 2010
  • Additional Services

    Finally, HSA began looking at some additional student services, including the possibility of providing cable to the undergraduate houses via an IPTV solution, as well as signing an agreement with the Crimson Key Society to be the exclusive publisher and distributor of an upcoming title, Inside Harvard.

    Additional Services
    January 20, 2010
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